McGraw Hill. 1997

Subtitled “Quick Tips on How to Teach Others What You Know,” here’s the perfect resource for first-time or occasional trainers or those whose job it is to instruct others in workplaces that operate as learning organizations. Its clever “as needed” format offers instant access to perplexing problems faced by those who must present information to their peers. Its wisdom, wit, and wealth of ideas guarantee instant success. Co-authored with Chris Clarke-Epstein.